Refunds and Returns
We hope you are thrilled with every item ordered from The Styled Nook Ltd. However, we understand that sometimes you may wish to return an item.
If you are not 100% satisfied with your purchase, you may return it to us in its original condition within 28 days of delivery for a full refund, excluding any original delivery charges.
Conditions for Returns
To be eligible for a return:
Items must be unused, unworn, and in the same condition that you received them
Items must be returned in their original packaging
You must provide a receipt or proof of purchase
You will be responsible for covering the cost of returning the item(s) to us.
Damaged, Faulty or Incorrect Items
If your order arrives damaged, defective, or not as described, please contact us within 3 days of receiving your delivery.
Email us at: thestylednook.co.uk@outlook.com
Please include:
Your order number
A description of the issue
Clear photos of the damage or fault
This helps us resolve the issue as quickly as possible.
Refunds
Once your return has been received and inspected, we will notify you by email to confirm whether your refund has been approved or rejected.
If approved, your refund will be processed and automatically applied to your original method of payment. Please note that this can take several working days depending on your bank or payment provider.
Late or Missing Refunds
If you have not yet received your refund:
Check your bank account again
Contact your credit card company — it may take some time before your refund is officially posted
Contact your bank, as processing times can vary
If you’ve done all of this and still have not received your refund, please contact us at:
thestylednook.co.uk@outlook.com
Sale Items
Only full-priced items are eligible for a refund.
Unfortunately, sale items are non-refundable.
Exchanges
We only replace items if they are defective or damaged.
If you need to exchange an item for the same product, please email us at:
thestylednook.co.uk@outlook.com
Send your item to:
The Styled Nook Ltd
Old Elm Forge
Stonegate
Thorne
Doncaster
DN8 5NP
United Kingdom
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
If the item wasn’t marked as a gift, the refund will be issued to the original purchaser.
Return Shipping
To return your product, please send it to:
The Styled Nook Ltd
Old Elm Forge
Stonegate
Thorne
Doncaster
DN8 5NP
United Kingdom
Please note:
You are responsible for paying your own return shipping costs
Shipping costs are non-refundable
If a refund is approved, the cost of return shipping will not be included
Delivery times for exchanges may vary depending on your location
If you are returning an item valued over £20, we strongly recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
